Introduction & Commitment
TD88 is a trusted online gaming platform built with Bangladesh users in mind. We believe privacy is a fundamental right, and TD88 respects that right. This privacy policy explains in detail what information is collected when you use the TD88 platform, why it is collected, and how it is kept secure.
This privacy policy applies whenever you register on TD88, play games, or use any of our services. Accepting this policy is a prerequisite for using TD88's services, so please read it carefully in full.
TD88 only collects the data it needs and does not share it with any third party without your consent.
What Information We Collect
TD88 collects two types of information — data you provide directly and data collected automatically while you use the platform. Details are outlined below:
| Data Type | What Is Collected | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, nationality | At Registration |
| Contact Information | Email, mobile number | At Registration |
| Verification Information | NID/Passport copy | In the KYC process |
| Financial Information | Mobile banking number, transaction history | At the Time of Payment |
| Device Information | IP address, browser, OS | Per Session |
| Gaming Information | Betting history, game preferences | While Playing Games |
- We never store your password — only an encrypted hash is used.
- We do not store financial card numbers or bank account details.
- Documents submitted for verification are stored exclusively on secure servers.
Purpose of Data Use
TD88 uses your information only for legitimate and specific purposes. We never collect unnecessary data, and what we do collect is used solely for the following:
- To create and manage your account and to deliver our services without interruption.
- To verify your identity through the KYC (Know Your Customer) process.
- To accurately process deposit and withdrawal transactions.
- To prevent fraud, money laundering, and other illegal activities.
- To provide customer support and resolve issues.
- To personalize your gaming experience according to your preferences.
- To keep you informed about relevant promotions and bonus offers (you can opt out at any time).
- To meet legal obligations and comply with regulatory requirements.
TD88 never sells your information to third parties for marketing or advertising purposes.
Cookie Policy
The TD88 website uses cookies. Cookies are small files stored in your browser that help the website remember your preferences. The cookies we use include:
- Essential Cookies: These cookies are essential for maintaining your login session and keeping core site functionality running.
- Performance Cookies: Used to analyze how the site is being used and improve the quality of our services.
- Functional Cookies: Helps remember your language preference and other settings.
You can disable cookies from your browser settings, though some site features may not function properly as a result.
Information Sharing & Disclosure
TD88 does not generally share your personal information with third parties. However, limited data may be shared in the following specific circumstances:
- Payment Providers: Only the information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, or Rocket.
- Game Providers: Minimal data may be shared with technology providers to run slots and other games.
- Legal Authorities: We may be required to provide information to government authorities pursuant to a court order or legal requirement.
- For Security Purposes: Information required for fraud investigations may be shared with the relevant authorities.
Outside of the cases listed above, TD88 never sells, rents, or shares your data for commercial purposes. All third-party providers are required to comply with TD88's privacy standards.
Data Retention Period
TD88 retains your data only for as long as necessary — never beyond that. Retention periods are determined by service requirements and legal obligations:
- All data is retained for the duration that your account remains active.
- Financial transaction records are retained for a minimum of 5 years after account closure.
- KYC documents are generally deleted 3 years after account closure.
- Gaming history and log files are typically retained for 2 years.
Certain data may need to be retained beyond the periods above for legal or regulatory reasons. In such cases, we always follow a minimum data retention policy.
Your Privacy Rights
As a TD88 user, you have full control over your own information. You can submit any of the following requests through support at any time:
- Right to Access: You can request to know what information TD88 holds about you.
- Right to Rectification: You can request that incorrect or outdated information be updated.
- Right to Erasure: You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.
- Right to Restrict Processing: You can request that we stop using your data for specific purposes.
- Right to Opt Out of Marketing: You can opt out of receiving promotional emails or messages.
To exercise any of these rights, please contact our support team. We typically respond within 7 business days.
Security Measures
TD88 follows the highest industry security standards to protect your information. Our security framework includes:
- 256-bit SSL Encryption: All communications between you and our servers are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
- Regular Security Audits: Regularly audited by third-party security experts.
- Firewall & DDoS Protection: Advanced protection against cyber attacks at the server level.
- Suspicious Activity Detection: Our automated system instantly detects any unusual login activity or transactions.
TD88 will never ask for your password or OTP by phone, email, or chat. If anyone does, it is a scam — contact support immediately.
Child Protection Policy
TD88 does not provide services to or collect information from anyone under 18. Age is verified at the time of registration.
- Date of birth verification is mandatory at registration.
- If there is any doubt, proof of age via a government-issued ID may be requested.
- Parents are advised to keep devices and accounts secure.
If any minor's data is collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.
Policy Updates & Contact
TD88 may update this privacy policy when necessary. If any significant changes are made, we will notify you via email or platform notification.
- The date of any changes will be noted at the top of the page under "Last Updated".
- At least 7 days' notice will be given before any major changes take effect.
- Continued use of the platform after any update will be considered acceptance of the revised policy.
For any questions or requests regarding our Privacy Policy, please contact our support team. We're always here to help.
Contact: [email protected] — We typically respond within 24 hours.